CSRへの取り組み

Contribute through Products

Quality Policy

Customer satisfaction is everyone's number one priority.
We're professionally providing the innovative Human Interface product, solution and service, under our customer's standpoint on worldwide.
We're delivering on responsible behavior for our customer, listening humbly and positively to our customer's feedback.
We're continuously aiming the best business process way, developing autonomously abilities under accountability for our customer.
The ultimate measure of quality is customer satisfaction.

Our Environmental Policy and Compliance with the RoHS Directive

“Every member of the company worldwide should take steps to gain the confidence of our customers.”
This new slogan, which applies to our management and employees alike, embodies Pro-face’s company-wide efforts to help maintain a healthy environment and further refine the quality of our products. To date, Pro-face has taken significant steps to meet increasingly stringent requirements for environmental preservation and has sought to comply with the RoHS Directive by adopting measures to eliminate specified harmful substances from existing products* and products to be manufactured and sold beginning in 2006.

* It may be difficult to implement conformity to the RoHS Directive for some products. If this occurs, Pro-face will substitute other products or will comply with the RoHS Directive in new versions of the products.

I. RoHS Directive-compliant Products
(1) Shipping schedule for RoHS Directive-compliant products
1. New products for release beginning in January 2006 will conform to the RoHS Directive.
(Existing products will increasingly be replaced with conforming products beginning in January 2006.)
2. Existing products will increasingly be replaced with conforming products beginning in January 2006.

(2) Model numbers of RoHS Directive-compliant products
1. In principle, model numbers of existing products will remain unchanged.
The functional specifications, performance specifications, and appearance of RoHS Directive-compliant products will not differ from those of existing (non-conforming) products. (As a means of differentiating RoHS Directive-compliant products, product revision numbers will be upgraded and the products will bear the identification mark for RoHS Directive- conformity.)
2. Identification mark to indicate conformity to the RoHS Directive
All RoHS Directive-compliant products will bear the RoHS Directive conformity identification mark (shown below) recommended by Nippon Electric Control Equipment Industries Association (NECA).

3. Substitute products and products of later versions
Model numbers of substitute products and products of later versions will differ from those of existing products.

(3) Lead-free soldered products
Among various parts that compose a product, there are certain parts where we are unable to eliminate harmful substances specified by RoHS Directive due to difficult circumstances and a lack of available alternative parts. Despite implementation of lead-free soldering, if a product uses any part that doesn't meet RoHS Directive, it is referred to as "lead-free product".
  - Mark of conformity for lead-free soldering
    This mark will be displayed on lead-free soldered products.
    

(4) Maintenance/repair parts
Products manufactured before the requirement for conformity to the RoHS Directive may use maintenance/repair parts that do not conform to the RoHS Directive.

II. Description for RoHS Directive
(1) RoHS Directive
According with "Directive 2002/95/EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment", the Member States will ensure that, from 1 July 2006, new electrical and electronic equipment put on the market does not contain lead,
mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBB) or polybrominated diphenyl ethers (PBDE).

*RoHS: Restriction of the use Of certain Hazardous Substances in electrical and electronic equipment

(2) Scope
RoHS Directive shall apply to electrical and electronic equipment falling under the categories 1, 2, 3, 4, 5, 6, 7 and 10 set out in Annex I to Directive No 2002/96/EC (WEEE) and to electric light bulbs, and luminaires in households.

 * Pro-face Products are out of RoHS Directive, because Pro-face products fall under the categories 9 "Monitoring and control instruments". In the case that you sell your products with Pro-face embedded, your product will be judged, not the embedded Pro-face product, whether it falles within the scope of RoHS. If your product is not"electrical and electronic equipment" or falls under categories 8 or 9, so the embedded Pro-face products will not be required to apply RoHS Directive.

Categories of electrical and electronic equipment covered by RoHS Directive
1 Large household appliances 6 Electrical and electronic tools
(with the exception of large-scale stationary industrial tools)
2 Small household appliances 7 Toys, leisure and sports equipment
3 IT and telecommunications equipment 8 Medical devices (with the exception of all implanted and infected products)
4 Consumer equipment 9 Monitoring and control instruments
5 Lighting equipment 10 Automatic dispensers

(3) Exception
  1. High Voltage Equipments - A voltage rating exceeding 1000 volts for alternating current and 1500 volts for direct current.
  2. Electrical and electronic equipment to offer in a special use such as Arms, Munitions and War material.
  3. Spare parts for the repair, or to the reuse, of electrical and electronic equipment put on the market before 1 July 2006.
  4. Electrical and electronic equipment to offer as a part of a product out of RoHS Directive.
  5. Electrical and electronic equipment to be defined by Community legislation on safety and health requirements and specific Community waste management legislation, in particular Council Directive 91/157/EEC of 18 March 1991 on batteries and accumulators.
  6. Hazardous substances less than a maximum concentration values ANNEX II, by weight in homogeneous materials.
  7. Electrical and electronic equipment where substitution is not possible from the scientific and technical point of view, and the Commission allowed under ANNEX III
ANNEX II
- Cadmium 100ppm by weight in Homogeneous material
- Lead 1,000ppm by weight in Homogeneous material
- Mercury 1,000ppm by weight in Homogeneous material
- Hexavalent chromium 1,000ppm by weight in Homogeneous material
- Polybrominated biphenyls  (PBB) 1,000ppm by weight in Homogeneous material
- Polybrominated diphenyl ethers (PBDE) 1,000ppm by weight in Homogeneous material

ANNEX III
  1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp.
  2. Mercury in straight fluorescent lamps for general purposes not exceeding:
    - halophosphate 10mg
    - triphosphate with normal lifetime 5mg
    - triphosphate with long lifetime 8m
  3. Mercury in straight fluorescent lamps for special purposes.
  4. Mercury in other lamps not specifically mentioned in this Annex.
  5. Lead in glass of cathode ray tubes, electronic components and fluorescent tubes.
  6. Lead as an alloying element in steel containing up to 0,35 % lead by weight, aluminium containing up to 0,4 % lead by weight and as a copper alloy containing up to 4 % lead by weight.

  7. - Lead in high melting temperature type solders (i.e. lead-based alloys containing 85 % by weight or more lead),
    - lead in solders for servers, storage and storage array systems, network infrastructure equipment for switching, signalling, transmission as well as network management for telecommunications,
    - Lead in electronic ceramic parts (e.g. piezoelectronic devices).
  8. Cadmium and its compounds in electrical contacts and cadmium plating except for applications banned under Directive 91/338/EEC [1] amending Directive 76/769/EEC [2] relating to restrictions on the marketing and use of certain dangerous substances and preparations.
  9. Hexavalent chromium as an anti-corrosion of the carbon steel cooling system in absorption refrigerators.
    1. DecaBDE in polymeric applications.
    2. Lead in lead-bronze bearing shells and bushes.
  10. Within the procedure referred to in Article 7(2) in RoHS Directive, the Commission shall evaluate the applications for:
    - Deca BDE,
    - mercury in straight fluorescent lamps for special purposes,
    - lead in solders for servers, storage and storage array systems, network infrastructure equipment for switching, signalling, transmission as well as network management for telecommunications (with a view to setting a specific time limit for this exemption), and
    - light bulbs,
    as a matter of priority in order to establish as soon as possible whether these items are to be amended accordingly.
  11. Lead used in compliant pin connector systems.
  12. Lead as a coating material for the thermal conduction module c-ring.
  13. Lead and cadmium in optical and filter glass.
  14. Lead in solders consisting of more than two elements for the connection between
    the pins and the package of microprocessors with a lead content of more than 80 % and less than 85 % by weight.
  15. Lead in solders to complete a viable electrical connection between semiconductor
    die and carrier within integrated circuit Flip Chip packages.
  16. Lead in linear incandescent lamps with silicate coated tubes.
  17. Lead halide as radiant agent in High Intensity Discharge (HID) lamps used for professional reprography applications.
  18. Lead as activator in the fluorescent powder (1 % lead by weight or less) of discharge lamps when used as sun tanning lamps containing phosphors such as BSP (BaSi2O5:Pb) as well as when used as speciality lamps for diazo-printing reprography, lithography, insect traps, photochemical and curing processes containing phosphors such as SMS ((Sr,Ba)2MgSi2O7:Pb).
  19. Lead with PbBiSn-Hg and PbInSn-Hg in specific compositions as main amalgam and with PbSn-Hg as auxiliary amalgam in very compact Energy Saving Lamps (ESL).
  20. Lead oxide in glass used for bonding front and rear substrates of flat fluorescent lamps used for Liquid Crystal Displays (LCD).

We have posted on our website the manufacturing start date regarding eliminating harmful substances (European RoHS Directive Restricted Substances).
As always we have taken into consideration all clients who are concerned with Green Procurement. Any further updates regarding the production schedule will be posted on our website.

Production Schedule for Conformable Products

- Main Unit (20KB) Last Update: 2008/4/18
- Options (52KB) Last Update: 2008/4/18

The list shows products prior to January 2006, which were not compatible with the RoHS Directive-conforming. From January 2006, Pro-face products were made compatible with the RoHS Directive-conforming. These products should not be on the list.